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General Terms and Services

Self-Referral

This means an individual can access a service themselves without needing a referral form from someone else e.g. GP. Different organisation will have different ways

IAPT

Improving Access to Psychological Therapies is an NHS programme rolling out services across England offering interventions approved by the National Institute of Health and Clinical

Wellbeing

Being in a position where you have good physical and mental health, control over your day-to-day life, good relationships, enough money, and the opportunity to

Triage

Many services use a Triage decision process of sorting patients to the level of care that best meets their needs.  Documentation can be completed over

Telehealth

Telehealth has been defined by the Department of Health as a service that “uses equipment to monitor people’s health in their own home (monitoring vital

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