Useful Links

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  • 20 tips to eat well for less

    Can you eat healthily and save money? You bet your bottom dollar you can! Click here for 20 tips to help you have your (low-fat) cake and eat it.

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  • 3H Helping Hands for Holidays

    Provides holidays in the UK and abroad for people with physical disabilities of all ages. Full care is provided with volunteer helpers, a leader and a nurse for each holiday.

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  • ABF - The Soldier's Charity

    We give lifetime support to serving and retired soldiers and their families. They risk so much for us, but for them, it’s just doing their job. In return, we provide financial assistance when they are in real need. That’s what we’ve been here to offer for 70 years.

    Go to: www.soldierscharity.org

  • Access to Work

    If you have a health condition or a disability, Access to Work can provide practical and financial support to help you overcome barriers to starting or keeping a job.

    Access to Work can also give practical advice to an employer.

    Find our how it can help you – Click here!

  • Action For Children

    Click here

  • Adventure Quest

    FREE outdoor rehabilitation course for ex-military personnel
    Our courses have been designed to work with individuals who have served in the British Armed Forces and who are currently receiving support and treatment for a mental health condition (example: PTSD, depression, anxiety).

    Click here for more information.

  • Advocate Education

    Advocate are a specialist staffing service providing social care solutions to many clients across all sectors.

    Please click here to see their leaflet regarding Advocate services and how they can help you. Or for more information click here to see their website.

  • Age UK

    Age UK is the country's largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.

    We help more than 5m people every year providing support, companionship and advice for older people who need it most.

    Tel: 0800 169 6565 (Help and Advice)

    Click here 

  • Age UK South Tyneside

    Click here 

  • Age UK Sunderland

    Age UK Sunderland is a strong, local and independent charity run by and for the people of Sunderland.

    Telephone:  0191 514 1131

    Click here

  • Al-Anon

    Al-Anon Family Groups provide support to anyone whose life is, or has been, affected by someone else’s drinking, regardless of whether that person is still drinking or not. For some of our members, the wounds still run deep, even if their loved one may no longer be a part of their lives or have died. Click here for more information.

  • Alcohol Anonymous

    Support with issues around alcohol.

    Tel: 0800 9177 650  (24-hour National helpline)

    Click here

  • Alcohol Concern

    Click here

  • Alcohol Concern

    Alcohol Concern was founded in 1984 as the national charity working to help reduce the problems that can be caused by alcohol. We do this by helping people with information, advice and support with their questions about drinking and the problems that can sometimes be caused by alcohol. We also help professionals working with people with alcohol problems and we campaign for a different drinking culture. Click here for more info!

     

  • Alcohol’s hidden harms - effects on our health

    What may seem like just a drink or two most evenings can do a lot of harm to your body, inside and out. For more info on how alcohol can affect our health, please click here.

  • Alzheimer's Research UK

    The Alzheimers Research UK website provides specific information about common causes of dementia, along with more general information. It does not replace any advice given by doctors, nurses or pharmacists, but aims to give background information which we hope you find helpful.

  • Alzheimers Society

    This organisation provides support and information for carers and those suffering from Alzheimer’s disease.

    Click here

  • Am I Normal

    This Channel 4 website has useful information on a number of subjects such as; mental health, sexual health and relationships, self confidence and drink and drugs.

    Click here

  • Anorexia and Bulimia Care (ABC)

    ABC provides personal advice and support to anyone affected by anorexia, bulimia, binge eating and all kinds of eating distress.  They support sufferers and their family and friends towards full recovery. Contact them on telephone number; 01934 710 679 (for people experiencing eating problems) or 01934 710 645 (parents’ helpline). Click here for more information. 

  • Antenatal

    The NHS has information for when you first learn that you’re pregnant.  They say – get in touch with a midwife or GP as soon as possible so that you can start your antenatal (pregnancy) care. This will also help to make sure you receive maternity healthcare that takes into account all your health needs and preferences.  Read more here!

  • Anti-Bullying Alliance (ABA)

    ABA provide expertise in relation to all forms of bullying between children and young people. They have experience in working with a vast range of clients including the government, youth charities, journalists, documentary makers, public services, schools and colleges, children’s homes, young offender institutes and businesses. If an expert member of our team is unable to assist – we can certainly put you in touch with someone who can. Click here for more!

  • Anxiety UK

    Anxiety disorder information/links.

    Info line: 0844 4775774

    Click here

  • Are you supporting someone in the Criminal Justice System?

    It can be very difficult for friends and relatives of people with mental health problems going through the criminal justice system. Many of the people who contact us are friends and relatives who want to do the best they can to support their loved one, but they often don’t know or understand the system and feel helpless. Click here to access 5 guides that cover each stage of the criminal justice system.

  • Arthritis Care

    Help or information on matters relating to arthritis.

    Click here

  • Asthma UK

    Helpline and a range of other services for people with asthma.

    Click here

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  • Balance - Reduce My Risk

    Alcohol can increase the risk of developing at least seven types of cancer – click here to find out more information on how you can reduce your risk.

  • Barnados

    Click here

  • Be Clear on Cancer

    Diagnosing cancer in its earlier stages often makes it easier to treat, meaning the chances of recovering are much better. There are more than 200 different types of cancer with lots of different symptoms. Read more by clicking here.

  • Beat-Beating Eating Disorders

    Beat provides helplines, online support and a network of UK-wide self-help groups to help adults and young people in the UK beat their eating disorders. Visit their website for more information!

  • Benefits Advice for MS Sufferers

    The MS Society Sunderland and District Branch are now providing a Benefits Advice Service, in partnership with Age UK Sunderland, to anyone with MS and their carers, in the Sunderland area. Trained advice workers are available to help explain the benefits system, check what your entitlements are, help you fill in relevant forms, guide you through the process and signpost you to other areas of specialist support and advice. To find out more, click here to visit their Facebook page.

  • Benefits Enquiries For People With Disabilities

    Get advice or information about a claim you’ve already made for Disability Living Allowance, Attendance Allowance or Personal Independence Payment.

    Click here

  • Big White Wall

    Big White Wall is a digital support and recovery service for people who are stressed, anxious, low or not coping. At the heart of Big White Wall is its community of members, who support and help each other share what’s troubling them in a safe and anonymous environment, with the guidance of trained professionals, who are online 24/7. Click here for more information and to access Big White Wall.

  • Blind Veterans UK

    We give veterans much-needed support to adjust to sight loss, overcome the challenges of blindness and enjoy daily life. Our charity has been offering physical and emotional support to vision-impaired veterans since 1915.

    Click here for more information.

  • Brain Tumour Charity

    The Brain Tumour Charity is at the forefront of the fight to defeat brain tumours, making a difference every day to the lives of people with a brain tumour and their families.

    Contact: Helen.hills@thebraintumourcharity.org
    Mobile 07710 709 440
    Support & Information service Tel: 0808 800 0004
    Web: www.thebraintumourcharity.org

     

  • Breast Cancer Care

    Breast cancer is the most diagnosed cancer in the UK, 1 in 8 women will receive a diagnosis during their lifetime. We know diagnosing breast cancer early is important in treatment and survival. Read more from Breast Cancer Care here.

  • British Council Of Organisations Of Disabled People

    Click here

  • British Deaf Association Counselling Service

    Click here

  • British Heart Foundation

    Heart Helpline: 0300 330 3311 for information and support on all things heart related!

    Open Monday - Friday 9am-5pm

    Click here

  • British Legion

    The Royal British Legion is the UK’s leading Service charity. Providing practical care, advice and support to serving members of the Armed Forces, veterans of all ages and their families.

    Click here for more information, or contact Northumbria@BritishLegion.org.uk or 0191 495 9510 for the Northumbria area welfare office

  • Brook

    We are the only charity working across the UK and Channel Islands that specializes in working with young people to promote their sexual health in the wider context of health and wellbeing.

    For more information please click here.

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  • CALM- Campaign Against Living Miserably

    The Campaign Against Living Miserably, or CALM, is a registered charity, which exists to prevent male suicide in the UK.
    0800 585858 (7 days a week, 5pm until midnight)

    Click here to visit their website for more information on CALM and the work which they do.

  • Careers helpline for teenagers

    Information and advice about what career choices are available if you’re a teenager in England.

    Click here for further information.

  • Carer's Trust Professionals

    Carers Trust offers a wide range of resources and information for anyone who works with carers, click here for more information.

  • Carers UK

    Carers UK helps to make life better for carers. They; give expert advice, information and support, connect carers so no-one has to care alone, campaign together for lasting change, innovate to find new ways to reach and support carers. Click here for more information on Carers UK.

  • Cerebral Palsy Symptoms

    Learn all about Cerebral Palsy and other common birth injuries from this American site.

    Click here 

  • Change 4 Life - Cutting down on alcohol

    Cutting down on alcohol can bring some great rewards. Not only will it mean a reduced risk to your health, but you could look better, feel better and have more time and cash to spend on doing other things. For more information please click here.

  • Change for Life Sugar Swaps

    Simple ways to help your kids eat less sugar - We wouldn’t let our kids eat sugar straight from the sugar bowl. But we tend not to think about the sugar lurking hiding in the other things we they eat and drink. Find out more here!

  • Change4Life

    Would you or your family like to be healthier and happier? Would you like loads of ideas and recipes to help you do this? Then you already know why you should join Change4Life. Click here for more information

  • Cheap Eating

    BBC Good Food’s Website has a section of 33 Cheap Eat Recipes. By clicking on a recipe you can choose which supermarket you would by your shopping from and the site will give you an estimate of how much each recipe will cost you per serving. Click here to see the recipes and find out more about cooking on a budget.

  • Childline

    Free, confidential service for young people up to the age of 19.

    Call: 0800 1111  for 1-to-1 chat.

    Click here

  • Citizens Advice Bureau

    The Citizens Advice Bureau service aims to provide the advice people need for the problems they face and improve the policies and practices that affect people’s lives. The service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination. For useful information on a wide range of subjects, or to contact your local Citizens Advice Service visit www.citizensadvice.org.uk

  • City Hospitals Sunderland

    Contact: 0191 565 6256

    Click here

  • Clean Slate

    For information on claiming benefits, sorting out your debts, find an affordable loan and the best energy deal click here.

  • CLIC Sargent

    Cancer doesn’t discriminate. Today, 11 more children and young people will hear the devastating news that they have cancer. From diagnosis, CLIC Sargent’s specialist care teams will step in, ready to help, support and guide. They will provide a specialist package of support tailored to each young cancer patient and family. Click here for more information.

  • Combat Stress

    Combat Stress delivers dedicated treatment and support to ex-Service men and women with conditions such as Post Traumatic Stress Disorder (PTSD), depression and anxiety disorders. Our services are free of charge to the Veteran. We also have a 24 hour helpline for veterans: 0800 138 1619.

    For more information please click here or contact:

    Call: 0800 138 1619

    Text: 07537 404 719

    Email: helpline@combatstress.org.uk

  • Combat Stress (Ex-Services Mental Welfare Society)

    Click here

  • Coming out - advice and guidance for parents

    As a parent, you may have understandable questions or concerns if you think that your child might be lesbian, gay, bi or trans. Stonewall have tried to answer some of the commons ones here.

  • Coming out as a young person

    For help and advice about coming out for LGBT young people, click here.

  • Copd Patient Passport

    The COPD patient passport can help you to find out whether you're receiving the care you're entitled to, and what to do if not.

    COPD patient passport online - You can use our online version of the COPD patient passport to receive your results instantly.

    Click here

  • Coping with Cancer North East

    Coping with Cancer offers support to the cancer community at times when it is most needed, at diagnosis, during treatment and in end of life situations. Click here for more information.

  • Coping with Student Life

    Studying is likely to bring a number of changes to your life. Hopefully it should be enjoyable and interesting, but it can also be challenging – especially if you're also living with a mental health problem. For more information from Mind, please click here.

  • Counselling Directory

    An online directory of counselling services.

    Click here 

  • Counselling Directory - Self-Care

    Helpful advice on how we can take better care of our own well-being with supporting resources, including downloadable PDFs explaining the importance of self-care, and tips to introduce this into daily life.

  • Crisis

    Crisis is the national charity for single homeless people. We are dedicated to ending homelessness by delivering life-changing services and campaigning for change. Visit: www.crisis.org.uk

  • Cruse Bereavement Care

    Advice, information and support to anyone bereaved, whenever or however the death occurred.

    Freephone helpline: 0808 808 1677

    Email: helpline@cruse.org.uk

    To find a branch near you click here!

    Visit their site here

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  • Dementia Friends

    Dementia Friends is about giving more people an understanding of dementia and the small things that could make a difference to people living in their community. It makes such a huge difference to people with dementia if those around them know what dementia is and how it might affect them. Click here for more information.

  • Dementia UK

    Dementia UK give free confidential advice and support on any aspect of dementia care. Staffed exclusively by Admiral Nurses, they can give you specialist practical and emotional support if you’re dealing with a diagnosis, worried about your memory or the memory of a loved one, or if you are a professional carer for a person with dementia.  Visit: www.dementiauk.org

  • Department Of Health

    Click here 

  • Depression Alliance

    Click here 

  • Disabilities And Sensory Loss In Sunderland

    Access the Sunderland City Council website for a number of services to promote the independence of people with disabilities, including:

    • Sight and hearing loss
    • Sunderland Wheelchair Service
    • Support for People with physical Disabilities
    • Special Educational Needs
    • Mental health

    Click here

  • Doc Ready

    It can be difficult to talk to people when you’re having difficulties with your mental health. Doc Ready helps you get ready for the first time you visit a doctor to discuss your mental health. Click here to access the website.

  • Drinkaware

    Drinkaware is an independent charity working to reduce alcohol misuse and harm in the UK. They also offer tips on cutting down at home and when you’re out. You can also access a unit calculator, take a drink assessment, learn about drink driving and legal limits and much, much more by clicking here.

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  • Eat Well For Less

    Find out 20 tips to eating well for less and cooking on a budget on the NHS Choices Website by clicking here!

  • Embarrassing Bodies

    Suffering from something so embarrassing? Channel 4's Embarrassing Bodies website may help.

    Click here 

  • Emergancy Contact Numbers

    Gas 0800 111 999
    Electricity 0330 123 0877
    Water 0800 028 4816
    Environment Agency 0800 807 060 To report water, land or air pollution emergencies.
    For non-urgent health concerns call 111 (24 hours per day)

  • Epilepsy Action

    To provide information on epilepsy for individuals and their families.

    Click here

  • Exam Stress and Pressure

    If you’re feeling stressed about taking exams, you aren’t alone. Get advice from Childine and other young people by clicking here.

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  • Family Rights Group

    Support families whose children are involved with, or require, local authority services because of welfare needs or concerns. Families who contact us are often struggling, and scared their child may be removed.

    Freephone Helpline Number 0808 801 0366

    Click here

  • FASD Trust

    FASD, Foetal Alcohol Spectrum Disorders is an umbrella term for several diagnoses that are all related to prenatal exposure to alcohol (i.e. while a baby is still in the womb) – read more from the FADS Trust here!

  • Fibromyalgia Association Uk

    Click here

  • Firsttutors

    Offer a database source of tutors nationwide for a range of subjects and levels, from academia to dance.

    Click here

  • Five Ways to Wellbeing

    Building small actions into your daily life can make you feel good,and feeling good is an important part of being healthy. There are 5 ways to wellbeing that are proven to make a real difference to you.

    Click here  and here to access more info!

  • Food Standards Agency

    The Food Standards Agency websites contain a host of information and advice about food:  www.food.gov.uk

  • Forward Assist

    Forward Assist Veteran Support Charity provides advice, information and guidance, ‘life changing’ projects and opportunities to former servicemen and women who are experiencing difficulties in adjusting to a new life as a civilian.

    Forward Assist’s programmes are particularly relevant former servicemen and women who are experiencing homelessness or housing problems, are incarcerated in Prison or have involvement with the Criminal Justice System.? Visit their website!

  • Frank

    For friendly, confidential drugs advice and information, click here

  • Fresh

    Fresh was the UK's first dedicated regional tobacco control programme, set up in the North East in 2005 to tackle the worst rates of smoking-related illness and death in the country. Since then the North East has seen the largest fall in smoking in England, a fall of nearly a third with around 165,000 fewer smokers. While still too high, we also now have the lowest youth smoking rates and rates of women smoking during pregnancy on record for our region. For more information from Fresh, please click here.

  • Friends Action North East - F.A.N.E.

    FANE was established in 2004, is based in Newcastle upon Tyne and the sole purpose of our team is to help adults in the North East of England with learning disabilities to make and keep friends.

    Click here

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  • Gamcare

    A national charity to help problem gamblers and all those affected.

    Tel: 0808 8020133

    Click here

  • Gay Men Tyneside

    Gay Men Tyneside (GMT) - the longest running social and support group for gay and bisexual men in the North East, click here for more information.

  • General Chiropractic Council

    The GCC were set up to keep a register of chiropractors who meet their standards for their training, professional skills, behaviour and health.

    Click here

  • General Osteopathic Council

    Click here

  • Gingerbread

    Provides advice and practical support for single parents, including info around; money, work, child maintenance and separation advice. Click here to access their website which is packed full of useful information.

  • Go North East

    Local Bus travel.

    Tel: 0191 420 5050

    Click here

  • Good Moves

    Good Moves specialize in charity and voluntary sector recruitment:  http://www.goodmoves.org.uk/jobs

  • Grandparents Plus

    A national charity which champions the vital role of grandparents and the wider family in children’s lives – especially when they take on the caring role in difficult family circumstances.

    Click here

  • Guide to Sleep

    Improve your sleep and improve your life with this comprehensive guide and tool kit, developed in collaboration with the UK's leading sleep scientists. Click here for more from the BBC.

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  • Healthcare for the Armed Forces Community

    Healthcare information and support for the UK’s 10 million-strong armed forces community, including serving personnel, reservists, families and veterans.#

    Click here for more information.

  • Healthy Eating - BBC

    For information on food groups, balancing your diet, life stages, dietary requirements and access handy nutrition contacts go to: www.bbc.co.uk

  • Healthy eating on a budget

    When budgets are tight, eating well can seem like less of a priority. The good news is that even if you're watching what you spend, some simple swaps and smart shopping can mean a heart-healthy diet is still within reach. Click here for more information.

  • Hospitality And Hope South Tyneside

    Provide hospitality (hot food, sandwiches and drinks) in a friendly and comfortable environment to anyone in need.

    Clothes, blankets and sleeping bags can also provided. as well as a listening ear and prayer if requested.

    Click here

  • How are you?

    Get a FREE personalized health score when you complete this 10 minute how are you quiz. How Are You is for over 18s only and is only designed to point you in the right direction. It’s not a medical assessment – if you’re worried about your health you should speak to a health professional. Follow this link to take the quiz!

  • How to Engage Men in Self Management Support

    The Men’s Health Forum have developed this guide on ‘How to Engage Men in Self Management Support’ with the aim of encouraging the development of self-management support programmes that men will want to join! Click here to access the full document!

  • How to look after your mental health

    Click hereIt’s important to take care of yourself and get the most from life. to access 10 practical ways to look after your mental health from the Mental Health Foundation.

  • How to talk to your GP about your mental health

    Talking to a doctor about your own mental health can be difficult, for information from the Mental Health Foundation about how to talk to your GP about your mental health, please click here.

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  • If U Care Share Foundation

    Suicide Prevention and Support for those bereaved by suicide - based in Chester-le-Street.

    Call: 0191 3875661

    Email: share@ifucareshare.co.uk

    Click here

  • Independent Complaints Advocacy - ICA

    The Independant Complaints Advocacy (ICA) replaced the previous Independent Complaints Advocacy Service (ICAS) and continues to be delivered by the Carers Federation Ltd, who have over ten years experience of supporting people in the North East with NHS complaints. Click here for more information and to find out how to access your local ICA.

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  • Jobcentre Plus

    Jobcentre Plus has one of Britain’s largest databases of job vacancies, which is updated constantly. Thousands of new jobs are available every week. You can also look for voluntary work which can help you develop and learn new skills while you’re looking for a job.  Visit your local Jobcentre Plus office for support back into work.

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  • Keep Washington Tidy

    Keep Washington Tidy - is the 'decided name' for the groups of organisations and Community Volunteers who meet at The Washington Millenium Centre, it's made up of several small groups, organisations and individuals who are all interested in keeping Washington Looking good, we have discussed Litter issues and other environmental issues and how we can work together to help keep Washington Clean and Green.

    Click here

  • Keeping your Child Safe Online

    The NSPCC gives advice about how talking to your child, openly and regularly, is the best way to help keep them safe online. Click here for more information.

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  • Learned that your child is overweight?

    If you’ve learned that your child is overweight, there are simple steps you can take, with support if you want it, to help your child move towards a healthy weight. Click here for more information.

  • LGBT Foundation

    LGBT Foundation, formerly known as The Lesbian & Gay Foundation (The LGF), is a national charity delivering a wide range of services to lesbian, gay and bisexual and trans (LGBT) communities.

    We believe in a fair and equal society where all LGBT people can achieve their full potential. We are passionate about the work we do with LGBT communities and we want to be as inclusive as possible to ensure LGBT voices are heard and their needs are met.

    Click here for more information.

  • Life Coach Directory

    Life Coach Directory was set up to increase the awareness of life coaching and enable visitors to find the most suitable coach.

    Click here

  • LifeWorks

    A 4-5 day course tailored specifically towards helping ex-Forces personnel secure the future they want.

    For more information please click here.

  • Lloyd's Pharmacy - Online Doctor

    Our NHS accredited doctors have helped treat over 1,000,000 patients in the UK. Our service is safe for you to get the treatments you need, click here for more information.
    1. Complete your online consultation.
    2. Doctors assess your suitability for your preferred treatment.
    3. If clinically appropriate, receive treatment or advice.

  • Local Government Ombudsman

    The Local Government Ombudsman looks at complaints about councils and some other authorities and organisations, including education admissions appeal panels and adult social care providers (such as care homes and home care providers). It is a free service.
    Click here

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  • Macmillan

    At Macmillan, they understand how vital it is to have someone by your side when you’re affected by cancer. Their team can provide personal support and expert information.  Their aim is to make sure that no one has to face cancer alone!  Access the Macmillan Cancer Support website by clicking here.

  • Making a complaint to your child's school

    If your child has a problem at school, you should be able to sort it out through an informal discussion with your child’s teacher or the school Principal. If you can’t resolve a problem informally, the school should have a formal complaints procedure that you can follow.  Read more here!

  • Making your money go further

    For information from Sunderland city council on how to make your money go further, please click here.

  • Man MOT

    The place where you can ask anything – Fast, convenient, confidential health advice for men.

    Ask them anything at all! If the online surgery is closed, check out their common concerns. Sign up for their email newsletter and get a reminder of future opening hours.

    Talk to a GP using online chat – Free, easy, no appointment needed. Ask us anything at all at manmot.co.uk. Open Monday 7-10 and Wednesday 12-2.

  • Manic Depression Fellowship

    A national user-led organisation and registered charity for people whose lives are affected by manic depression.

    Click here

  • Marie Curie

    The network of Marie Curie Nurses can support you and your family at home, or one of their Marie Curie Hospices throughout the UK could help you to stay as independent as possible. If you are living with a life-limiting illness and have been told that you may not get better – Marie Curie Cancer Care can help you. Click here for more information.

  • Me Connect Information And Support

    Click here

  • Mediation Service

    Difficulties with neighbours?

    Tel: 0113 242 4110

  • Mental Elf

    Want to keep your finger on the ‘evidence pulse’, but don’t have the time to find or read all the stuff?

    The Mental Elf will keep you up to date with reliable mental health research, policy & guidance.

  • Mental Health and Spirituality

    On the face of it, they do not seem to have much in common. But we are becoming increasingly aware of ways in which some aspects of spirituality can offer real benefits for mental health. To read more click here

  • Mental Health Foundation

    Really useful and extensive website on mental health issues.

    Click here

  • MindEd

    MindEd is a free educational resource on children and young people’s mental health for all adults. Click here for more information.

  • Miscarriage

    A miscarriage is the loss of a pregnancy that happens sometime during the first 23 weeks. Around three quarters of miscarriages happen during the first 12 weeks of pregnancy (the first trimester). For more information, please click here.

  • Missing People

    Call, text or email for advice, support and options if you, or someone you love, goes missing or runs away - it’s free, 24 hour and confidential.  We provide around the clock emotional support for the duration of a disappearance.

    Freephone Tel:- 116 000

    Click here

  • Miyad - National Jewish Crisis Helpline

    Click here

  • Momentum

    Momentum is a leading not-for-profit organisation providing rehabilitation, training and care services for disabled and socially excluded people throughout the UK.

    Telephone: 0191 2320234

    Click here

  • Money Advice Service

    The Money Advice Service is a not for profit government organisation created solely to help people with their finances.

    Click here

  • Money and Mental Health

    Personal finances and mental health often have a strong impact on each other. If you are struggling to keep control of your money, you may find that your mental health is affected. Likewise, if you find that you cannot cope with your feelings or behaviour, you may find that you get into financial difficulties. Click here for more information from Mind.

  • Money Matters Publications

    The Age UK website has a wealth of useful guides and factsheets aimed at keeping you informed on information surrounding money matters. Guides are short and easy to digest giving a comprehensive overview of a subject. Factsheets are longer, more detailed and aimed at professionals. Access them here!

  • Money Saving Expert

    The Money Saving Expert provides FREE information, tips and advice on how to handle and manage your money.

  • Mood self-assessment

    We can all feel low, anxious or panicky from time to time. Check your mood using this simple questionnaire and get advice on what might help.

  • My Decisions

    The first free website of its kind in the UK, which allows a person to draft an Advance Decision or Advance Statement online. Designed in collaboration with patients, clinicians and lawyers, the website takes users through different conditions and scenarios they may experience, such as brain injury, dementia and terminal illness.

    Click here

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  • National Autistic Society

    Click here

  • National Debtline

    National Debtline is a free, independent and confidential debt advice service run by the charity Money Advice Trust.

    Freephone Tel:- 0808 808 4000

    Click here

  • National Phobics Society (Nps)

  • National Self Harm Network Forum

    This online support forum aims to support individuals who self harm to reduce emotional distress and improve their quality of life.  Support and provide information for family and carers of
    individuals who self harm.  Raise awareness of the needs of people who self harm, dispel myths and combat discrimination.  Empower and enable those that self harm to seek alternatives to self harm and further help where appropriate.  Click here

  • National Society For Epilepsy

    Epilepsy Society is the UK’s leading provider of epilepsy services.  Through our cutting edge research, awareness campaigns, information resources and expert care, we work for everyone affected by epilepsy in the UK.

    Tel: 01494 601 400

    Click here 

  • NECA

    NECA provides a range of Recovery and wellbeing Services across the North East of England. Their key focus is to improve the lives of individuals and communities throughout the region. For over 40 years NECA have supported and enabled thousands of individuals to sustain long term Recovery from substances and Gambling misuse. Click here for more information.

  • Netdoctor

    Information and online discussion forums on a range of health topics including Depression.

    Click here

  • Nhs Choices

    Information from the National Health Service on conditions, treatments, local services and healthy living.

    Click here

  • NHS Health Checks

    The NHS are offering free Health Checks for those people aged between 40 and 74. The check is designed to assess your risk of developing high blood pressure, heart disease, stroke, kidney disease or diabetes.  These conditions are the number one cause of premature death in the North East and people are often unaware that they’ve developed a problem until it’s too late. For more information or to book your Free NHS Health Check click here!

  • North East Veteran's Network

    The North East Veterans Network is made up of 52 organisations from the Region, all of which provide specific services to Veterans and their families. It is founded on the recognition that these needs are different in certain respects to those of other groups in society. Veterans in this context are defined as people who have spent a proportion of their lives serving their country in the Armed Forces as a regular or reserve.

    For more information please click here.

  • North-East Adult Ad/Hd Support Group

    Hold regular meetings to share your experiences and knowledge of AD/HD, find out about other help that is available and discuss useful techniques that minimise some of the difficulties that AD/HD can present.

    Click here

  • Northumbria Police

    If you are a friend, relative or neighbour of someone experiencing domestic violence and you hear a violent incident, you can help by contacting the Police to report it on 03456 043 043

  • Nutritionist Resource

    At Nutritionist Resource they believe that healthy eating could hold the key to a long and healthy life, which is why they have established a website that provides the public with easy access to nutritional advice from professionals. They offer information about the areas in which nutrition might help, articles written by nutritionists, and the latest industry news. To ensure the professionalism of their website, all listed nutritionists have provided them with qualifications and insurance cover or proof of membership with a professional body.

  • Nyas

    NYAS is a UK charity providing socio-legal services. They offer information, advice, advocacy and legal representation to children, young people and vulnerable adults through a network of dedicated paid workers and volunteers throughout England and Wales.

    Click here

  • O
  • Ocd Action

    Charity which provides information, advice and support for people with obsessive compulsive disorder and related disorders

    Click here 

  • Ocean Recovery Centre

    Ocean Recovery is a alcohol and drug rehabilitation centre.  They provide services to addicts wishing to attain recovery. Services they provide are divided into two areas: detoxification and rehabilitation.

    Click here

  • Ofsted

    Click here to find an Ofsted inspection report.

  • Older People’s Advocacy Alliance

    Advocating Change for Older People
    OPAAL ..is the only national UK membership based organisation supporting, promoting and developing the provision of independent advocacy services for older people. Our members have empathy with, and an understanding of the things affecting the lives of, older people
    Visit their site to read more:  http://www.opaal.org.uk/

  • Oneplusone

    We strengthen relationships by creating resources that help families and frontline workers tackle relationship issues early.

    Click here

  • Ouch (Uk)

    Exist to raise general awareness of Cluster Headache within the medical profession and the general public.

    Helpline: 01646 651 979

    Click here 

  • Overeaters Anonymous

    Click here

  • P
  • Pals Hopewood Hospital

    You can talk to PALS who provide confidential advice and support to patients.

    Call: 0800 328 4397

    Click here

  • Pals Sunderland And South Tyneside Hospitals

    As a patient, relative or carer sometimes you may need to turn to someone for help, advice and support. This is where PALS comes in.

    Contact:  0191 566 7074 (Sunderland/South Tyneside)
    Click here

  • Panic or Anxiety Attacks

    Panic attacks (or sometimes referred to as anxiety attacks) are extremely frightening. They seem to come out of the blue, strike at random, make people feel powerless, out of control, and as if they are about to die or go mad. Many people experience this problem, but many also learn to cope and, eventually, to overcome it successfully.

    To read more about panic attacks, what causes them, how they can become a problem and which therapies can be effective visit the Mind website here.

  • Papyrus (Prevention Of Suicide)

    Suicide is the leading cause of young deaths in the UK. Papyrus believe that many young suicides can be prevented. Need support? Call their hopeline: 0800 068 4141 Email: pat@papyrus-uk.org Text: 07786 209697. Click here to visit their website.

  • Parkinson's Uk North East Regional Team

    Contact details for NE local Team members

    Click here

  • Patient.Co.Uk

    For trusted medical information and support

    Click here

  • Pni-Sha Postnatal Illness-Support & Help Association

    Click here

  • Postnatal Depression

    Postnatal depression is a type of depression that many parents experience after having a baby. Click here for more information.

  • Postnatal depression and perinatal mental health

    Around one in five women will experience a mental health problem during pregnancy or in the year after giving birth. This might be a new mental health problem or another episode of a mental health problem you've experienced before. These are known as perinatal mental health problems. Click here for more information.

  • Prostate Cancer UK

    If you are concerned about prostate cancer or prostate problems Prostate Cancer UK can help. They provide a range of information and support so you can choose the services that work for you. All of their services are open to men, their family and their friends. Click here for more information.

  • Q
  • Queen Elizabeth Hospital Breast Screening Programme

    The NHS Breast Screening Programme is a national programme providing free breast screening every three years for all women.  Gateshead Breast Screening Unit which is based in the Queen Elizabeth Hospital offers breast screening to women living in Sunderland, South Tyneside, Gateshead, Durham and Chester-le-Street aged 47 and over. Click here for more information.

  • Queen Elizabeth Hospital Services

    Access a range of useful information from the Queen Elizabeth Hospital regarding which services they offer here!

  • R
  • Rainbow Trust

    Rainbow Trust supports families in England who have a child aged 0-18 years of age with a life threatening or terminal illness and need the bespoke support we offer. They support the whole family 24/7, 365 days a year, regardless of diagnosis.

    The Rainbow Trust support the whole family including parents, carers, the unwell child, brothers, sisters and grandparents. Any family can receive support from the moment of their child or young person’s diagnosis.  Find out more info here!

  • Rape

    Rape is when someone forces you into having sex when you don’t want to. It can be a very traumatic experience but not something you have to deal with alone.

    Freephone: 0808 808 4994 - Text '80849'

    Click here

  • Rehab Recovery

    Rehab Recovery offers a free helpline for people suffering from addiction and anger management issues. For more information please click here for their website or email: info@rehab-recovery.co.uk.

  • Relate

    Counselling, support and information for all relationships.

    Tel: 0191 384 1198

    Click here

  • Rethink

    The largest severe mental illness charity in the UK, with branches in England and Northern Ireland.

    Click here

  • Revolving Doors Agency

    Charity concerned with people with mental health problems in contact with the Criminal Justice system.

    Click here

  • Rheumatoid Arthritis Support Network

    A team of healthcare writers and professionals who are committed to helping people with rheumatoid arthritis live full, happy lives despite their diagnosis.

    Click here

  • Richmond Fellowship

    One of the biggest providers of mental health care in England and Wales.

    Click here

  • Rights at Work

    Click here to access information about employment rights if you are threatened with redundancy or dismissal in the Sunderland area.
    These pages also include details of minimum holidays or wages that your employer must give you and what to do in cases of dismissal or bullying.

  • Royal College Of Psychiatrists

    Click here

  • Royal National Institute For Deaf People (Rnid)

    Click here

  • Royal National Institute Of The Blind

    Click here

  • S
  • Sad Association (Seasonal Affective Disorder Association)

    Click here

  • Salvation Army

    Click here

  • Samaritans

    Charity that provides confidential emotional support.

    Click here

  • Sane

    Charity concerned with improving the lives of everyone affected by mental illness.

    Click here

  • Schizophrenia Association Of Great Britain

    Click here

  • School Wellbeing

    School Wellbeing are passionate about supporting the children and young people of today to effectively manage their lives and their wellbeing, to help and support others and to become future, responsible custodians of a healthy and sustainable world.
    Visit their site for a range of online resources and tools.

  • Scope

    The disability organisation in England and Wales whose focus is people with cerebral palsy.

    Click here

  • Self-Harm UK

  • Self-Help Guides

    To access Self Help Guides produced by Northumberland, Tyne and Wear NHS Foundation Trust, click here. There are guides available covering a wide range of subjects including; Abuse, Controlling Anger, Domestic Violence, Health Anxiety, Obsessions and Compulsions, Post Traumatic Stress and Self Harm and more.

  • Self-Injury Support

    For information and support around self injury/self-harm

    Click here

  • Shelter

    Shelter helps millions of people every year struggling with bad housing or homelessness through their advice, support and legal services. Click here for more information.

  • Sickle Cell Society

    Click here

  • Sign - The National Society For Mental Health And Deafness

    Sign Charity

    Sign Health

  • Site Your Guide To The Real World

    TheSite.org they say aim to be the first place all young adults turn to when they need support and guidance through life

    Click here

  • Social Anxiety Uk

    Click here

  • South Tyneside Adult Social Care Team

    To get in touch with the Initial Contact Team and provide it as a contact for anyone needing information, advice and support regarding adult care.

    Please call: 0191 424 6000

  • South Tyneside District Hospital

    Harton Lane , South Shields, Tyne and Wear, NE34 0PL

    Telephone: 0191 404 1000

    Click here

  • South Tyneside Parkinson's Support

    The South Tyenside branch of Parkinson's Uk, offers information, friendship and support to local people with Parkinson's, their families and carers. They also organise regular events and social activities, for more information, please click here.

  • Start4Life

    Do the best for you and your baby with our free hints, tips and videos, click here for more information.

  • State Pension toolkit

    Click here for information to help people understand the State Pension and the changes from 6 April 2016.

  • Stay Alive

    By World Suicide Prevention Day

    A new free app which offers help to people considering suicide and for those who know somebody having suicidal thoughts. It is the first app of its kind to offer UK-wide information on where to get help, where the user is just a few clicks away from crisis support.

    Click here to download

    Visit their website

  • Steady

    STEADY is a self management training programme for young people with the mental health diagnosis of bipolar disorder (manic depression) or extreme mood swing

    Click here

  • StepChange

    StepChange Debt Charity solutions offer Practical help to becoming debt free. It's important to find the best debt solution for you. That's why your first step should always be to use our online Debt Remedy tool or call our Helpline. StepChange also offer: Free debt advice, online benefits calculator, Money advice, and much more, click here to access StepChange.

  • Stonewall Youth

    We're here to let all young lesbian, gay, bi and trans people - as well as those who are questioning - here and abroad, know they're not alone. Click here for more information.

  • Stress Test

    Stress is part of everyday life and can be beneficial. But high levels over a long period can be seriously bad for our health.

    The following test has been created with the British Association for Counselling and Psychotherapy for National Stress Awareness Day. It has been designed to help you spot symptoms of stress and find out how well you are coping with the pressure of everyday life.

    Go to the BBC News website to complete the test!

  • Stroke Association

    Provide high quality, up-to-date stroke information for stroke patients, their families and carers.

    Need to Talk?  03033033100

    Click here

  • Student Law Office-Northumbria University Newcastle

    The Student Law Office at Northumbria University Law School offers a free legal advice service to members of the public on a wide range of legal issues. Our service is provided by students who are supervised by qualified professional lawyers from the Law School staff. For more information click here to see their website or email: la.studentlawoffice@northumbria.ac.uk.

  • Student Minds

    The UK's Student Mental Health Charity.

    Their vision is for all universities and health services to recognize positive mental health as a priority for student success.

    Click here

  • Sunderland Bme Network

    Sunderland BME Network is an infrastructure organisation supporting members in the Sunderland area.

    Click here

  • Sunderland Business Services

    Here to help with business inquiries such as business rates, business investment and business advice.

    Tel: 0191 520 5554

    Click here

  • Sunderland Cardiac Support Group

    Telephone: 0191 565 6892

    Click here

  • Sunderland City And Neighbourhood Services

    Waste and recycling, parks, highways, parking, licensing, pest control, community safety, elections and visitor information.

    Tel: 0191 520 5550

    Click here

  • Sunderland Community Acquired Brain Injury Service (Cabis)

    The CABIS Team is based in Monkwearmouth Hospital on Newcastle Road in Sunderland.

    To make a referral contact 0191 566 5650 or email: CabisTeam@ntw.nhs.uk 

  • Sunderland Health, Wellbeing And Social Care

    Social care and concern for welfare, disabled parking badges, concessionary travel passes and sport and leisure.

    Tel: 0191 520 5552

    Click here

  • Sunderland Home And Money Services

    Council tax, housing and housing advice, planning and building control and welfare rights advice.

    Tel: 0191 520 5551

    Click here

  • Sunderland Life, Family And Learning

    Education, families information, fostering and adoption, youth services, births, deaths, marriages, civil partnerships and libraries.

    Tel: 0191 520 5553

    Click here

  • Sunderland Neighbourhood Helpline

    This council helpline is for you to report annoying problems that spoil your neighbourhood and quality of life!

    Telephone: 0300 1000 101

    Click here

  • Sunderland Workplace Alliance

    A partnership of local companies, the Local Authority, NHS and voluntary organisations with the joint aim of improving health within the workplace.

    Click here to find out more!

    Contact: janet@amacusltd.co.uk
    Call: 01429 890071

    Visit their website

  • Support for Children with a Disability

    www.direct.gov.uk contains a hive of information for those caring for a disabled child, including; childcare options, support groups, direct payments and much, much more!

    Barnardos believes that every child, whatever their needs, has the right to participate fully in their community and to have the same choices, opportunities and experiences as other children; to make local friends, and to access, play, leisure and recreational facilities. Read more here!

  • Support for Homeless Veterans

    There's no question that life after the Forces can be challenging. At SSAFA we know that significant number of veterans find themselves on the streets so we have developed specialist services to support them.

    Click here for more information.

  • Switchboard LGBT+ Helpline

    Welcome to Switchboard – the LGBT+ helpline – a place for calm words when you need them most.
    We’re here to help you with whatever you want to talk about. Nothing is off limits, and we understand how anxious you might feel before you pick up the phone. Click here for more information.

  • T
  • Talk Cancer

    Talk Cancer workshops can help you in your community.

    Telephone: 020 3469 8111

    Click here

  • Tax Help for Older People

    Tax Help for Older People is a service from the charity Tax Volunteers providing free, independent and expert help and advice for older people on lower incomes who cannot afford to pay for professional tax advice. With over 450 volunteers and a national call centre, it doesn’t matter where you live.

    They provide a caring and friendly help and advice service on personal tax issues through our own expert advisers that is jargon-free, independent, confidential and individual to your needs.

    Click here to visit their website or call the Tax Help phone number on: 0845 6013321 or 01308 488066 or email: taxvol@taxvol.org.uk and they will help resolve your tax problem.

  • Telephone Helplines Association

    Holds detailed information on over 1,100 services.

    Telephone: 0845 120 3767

    Click here

  • Terrence Higgins Trust

    We are the largest voluntary sector provider of HIV and sexual health services in the UK, running services out of local centres across Great Britain.

    Click here for more information.

  • The Blue Light North East Network

    Provide information and support to our emergency services, their staff, volunteers and friends and family on mental health and well-being.

    www.nebluelight.org.uk

  • The FASD Network

    The FASD Network started as a support group led by foster carers, adopters and birth families who were raising children with Foetal Alcohol Spectrum Disorders.

    Visit their website here!

  • The Gay Outdoor Club

    A members club, every member is welcome to play a part in running the club, perhaps by organising an event, by helping to run a group or serving on the committee. http://www.goc.org.uk/groups/northeast

  • The Holmes and Rahe Stress Scale

    In 1967, psychiatrists Thomas Holmes and Richard Rahe decided to study whether or not stress contributes to illness. They surveyed more than 5,000 medical patients and asked them to say whether they had experience any of a series of 43 life events in the previous two years.

    Access the test here!  To score your stress levels, simply click in the box on the right hand column next to all the events that have happened to you in the last year – your score will automatically update.

  • The Mix

    So, welcome to The Mix. Whether you’re 13, 25, or any age in between, we’re here to take on the embarrassing problems, weird questions, and please-don’t-make-me-say-it-out-loud thoughts you have. We give you the information and support you need to deal with it all.

  • The National Debt Helpline

    The National Debt Helpline provides free advice and information factsheets. You can also call them on 0808 808 4000

  • The Princes Trust

    Give practical and financial support to the young people who need it most giving help to develop key skills, confidence and motivation, enabling young people to move into work, education or training, click here for more information.

  • Therapy Directory

    This site promotes the benefits of complementary therapy and aims to give visitors all the information they need to help them make an informed decision about whether therapy would be right for them.

    Click here

  • Thrive

    Thrive NE are a social and support group for those living with HIV and their friends, families and partners. We meet twice monthly for social events as a group and warmly welcome new members. For more information click here for their flyer or click here to be directed to their website.

  • Tips for new parents-Postnatal

    Being a new parent means facing new challenges. For useful information on the early days after the birth of your baby, click here.

  • Together for Short Lives

    Are you a parent or carer who looks after or knows a child or young person with a life-threatening or life-limiting condition? If you have questions or are finding it hard to cope, please contact our Together for Families Helpline free on 0808 8088 100.

    Freephone Helpline and Advocacy Service – The helpline is now open from 7am until midnight, 7 days a week.

    Click here for more information!

  • Together: Working For Wellbeing

    A charity that supports 2500 people through 100 different mental health services across England.

    Click here

  • Triumph Over Phobia (Top Uk)

    Click here

  • Turning Point

    Charity with services in 200 locations across England and Wales working in the areas of drug and alcohol misuse, mental health and learning disability.

    Click here

  • Tutor Hunt

    Tutor Hunt is a service for both pupils and tutors wishing to advertise their service on this site.

    At Tutor Hunt, we know that finding a tutor is not an easy task. Whether searching for primary, GCSE, A-Level or an adult learner, we strive to make the process as painless as possible – listing all personal and private tutors closest to you… click here to visit Tutor Hunt.

  • U
  • Unhelpful Thoughts

    The way that we think about things has an impact on our mood, anxiety and stress levels. Many of these thoughts occur outside of our control, and can be negative or unhelpful. It is therefore important to remember that they are just thoughts, without any real basis, and are not necessarily facts. Even though we may believe a lot of our unhelpful thoughts when we are feeling low, anxious or stressed, it is good to remember that they should be questioned as they are often based on wrong assumptions. Read more from Mood Juice here!

  • Uniform Tax Rebate

    If you wear a uniform or protective clothing at work and you have to wash it yourself you may be due a tax refund from HMRC, and if you don’t claim it, you’ll lose it. According to our statistics, 2 in 3 employees who wear a uniform at work are entitled to a tax rebate.

    Estimate your rebate and make a claim – visit: www.uniformtaxrebate.co.uk

  • Unwanted Pregnancy

    In the case of an unwanted pregnancy it is important that you see either a doctor or nurse to plan your care as soon as possible, click here for information from NHS Choices.

  • V
  • Veterans Services

    Sometimes the experiences people have during their military service or after their transition to civilian life can trigger problems with their mental health and well-being.  These can include anxiety, depression, a problem with controlling anger, alcohol and drug misuse, sleep problems, problems with adjustment and post traumatic stress disorder.  Such issues may present many years after leaving the Armed Forces.  Northumberland, Tyne and Wear NHS Foundation Trust is here to help military veterans including reservists understand those issues and help people to address them.

    Click here for more information or contact: 0191 441 5974 or email: vwals@nhs.net

  • Veterans’ Transition Review

    The Veterans’ Transition Review report by Lord Ashcroft has been published February 2014. The report examines the transition of Armed Forces personnel from their military careers to civilian life at the end of their service. In his role as the Prime Minister’s Special Representative on Veterans’ Transition Lord Ashcroft has considered the policies and provision for Service Leavers in areas including education, training, employment, health, housing, welfare, finance and information. He has also looked at the operation of Service charities and the role of advocacy, including the delivery of the Armed Forces Covenant. Click here to access the review and the annual follow up reports.

  • W
  • Water, drinks and your health

    Most of us do not drink enough water.  It is recommended that adults should drink at least 6-8 glasses of water each day and more in hot weather or when performing exercise. If you do not drink enough water you can become dehydrated which in turn can cause, headaches, bad breath, bladder and bowel problems and much more. To find out more about why your body needs water or other fluids to work properly and to avoid dehydration go to: www.nhs.uk

  • What can I visit a walk-in centre for?

    NHS walk-in centres (WICs) offer convenient access to a range of treatments. WICs are managed by Clinical Commissioning Groups (CCGs), dealing with minor illnesses and injuries. For information on reasons why you could visit a walk-in centre, please click here.

  • What is recovery?

    What is Recovery?

    Recovery means different things to different people – it is very personal.  Recovery is not a one-off event – it is a process that can take time.  Setbacks are a natural part of improving things in the long term.  Read more from Re-Think here!

  • Women’s Self Injury Helpline

    Call: 0808 800 8088 FREE Monday to Thursday evenings from 7-10pm

    CASS Women’s Self-Injury Helpline is for women of any age and background affected by self-injury, whether their own or that of a friend or family member.

    All calls are answered by female volunteers who have received specialist training. You can talk about anything you want to and we won’t tell anyone you called. You don’t have to be in crisis or distress at the time you call, and you can talk to us for up to half an hour each time we are open.
    For more information click here!

  • Women’s Self Injury Helpline

    Our UK-wide Women’s Self Injury Helpline is now open on Tuesdays & Wednesdays from 7-9pm and Thursdays from 3-5pm. You can call us for confidential, non-judgemental emotional support around self injury on 0808 800 8088. For more information click here!

  • Womens Aid

    Click here

  • Womens Self Injury Helpline

    Emotional support, listening & signposting for women affected by self injury.

    Open:  Wednesday 7 - 9pm & Thursday 3 - 5pm

    Helpline: 0808 800 8088

    Click here

  • Work Choice

    Work Choice can help you get and keep a job if you’re disabled and find it hard to work.

    It’s voluntary - you don’t have to do it. The type of support you get depends on the help you need. This is different for everyone but can include:

    • training and developing your skills
    • building your confidence
    • interview coaching

    Click here for more information.

  • X
  • XES – We Can’t Go Backwards!

  • Y
  • Young Dementia UK

    Dementia is considered ‘young onset’ when it affects people under 65 years of age. It is also referred to as ‘early onset’ or ‘working age’ dementia. However this is an arbitrary age distinction which is becoming less relevant as increasingly services are realigned to focus on the person and the impact of the condition, not the age. Click here for more information.

  • Young Minds

    Charity committed to improving the mental health of all children and young people.

    Click here