Primary Care

The Improving Access to Psychological Therapies Service is a national initiative but it is sometimes delivered in slightly different ways. In a lot of areas the IAPT services are integrated with the Primary Care Mental Health teams and often offer a wider range of services than IAPT. ‘Improving Access’ means the services aim to make it easier for those people over 16 who need them to access therapies.

Your information will be stored on a confidential computer database. You will be provided with further information when you attend the service but can contact the local service prior to this if you have specific questions.

People aged 16 or over who need support to get through times when they feel low, depressed, anxious or stressed. Some teams are able to work with a wider range of issues such as trauma, bereavement and other emotional issues please contact your local service for detailed criteria on 0191 283 2937.

The local services can differ slightly but generally consist of a range of experienced and highly trained mental health workers which may include:

Psychological Wellbeing Practitioners (PWPs)
Primary Care Mental Health Workers (PCMHWs)
Cognitive Behaviour Therapy Therapists (CBTs)

Workers often work a little differently or have a particular mix of skills which can compliment the range of evidence based psychological therapies they provide. Some services offer additional roles such as Interpersonal Therapists, Employment Advisors and Dual diagnosis workers please check with your local provider for details by calling 0191 283 2937.

The local IAPT Services provide an initial assessment or telephone triage to determine which of their services would best suit your needs or assist you in accessing a more appropriate service. The range of supported self help and individual and group psychological therapies may include:

– Self-help reading materials about a range of common emotional difficulties.
– Supported self-help over the telephone or in person.
– Computerised programs via the internet.
– Educational classes about anxiety, depression, stress and a range of other topics.
– Talking therapies.
– Cognitive behavioural therapies



Choose an area for local support information
Primary Care in South Tyneside

Contact: 0191 283 2937 Main base: South Tyneside Lifecycle Primary Care Mental Health Service, Cleadon Park Primary Care Centre, Prince Edward Road , South Shields, NE34 8PS South Tyneside Lifecycle Primary Care Mental Health Service incorporates the provision of IAPT (Improving Access to Psychological Therapies) mental health services across the entire age spectrum including the 0-5 Early Years, Children and Adolescent (Tier 2 CAMHS), together with South Tyneside Talking Therapies for adults with mild to moderate mental health difficulties. This exciting six day service offers extended late evening appointments Monday – Thursday and with Saturday opening. The main base is at Cleadon Park Primary Care Centre with appointments offered to clients at Flagg Court Primary Care Centre, Monkton Hall as well as other venues across the borough. Click here to find out more!

Primary Care in Sunderland

Click here to access the Sunderland Psychological  Wellbeing Team (or IAPT) leaflet, which includes a list of courses which they deliver.

You can contact the Sunderland wellbeing Team directly to make a self referral by calling them on 0191 566 5450.

Others such as your GP can make a referral on your behalf if you prefer.

Someone from your local team will then either make contact via the telephone or post to arrange an appointment with you for your initial assessment.

Before an assessment appointment takes place you will be asked to complete a Phq9 and Gad7 form.  This will give the practitioner an idea of how you have been feeling (with regard to your mood and anxiety levels) over the last 7 days.

This appointment usually takes place over the telephone (but can be face to face) and will last approximately 30 – 45 minutes.  As part of the assessment, a member of the IAPT Team will discuss the best options for support with you.

Click here to access more information about the service including opening times.


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